Admin Portal
Getting Started
The Admin Dashboard and how the LeaseOps team works the queues.
People
Manage applicants, owners, and platform users.
People
People is your directory for everyone on the platform — applicants, owners, and users. Use it to ...
Applicants
This is where you track everyone applying across the platform. The work is split into lists, so y...
Owners
Owners is your directory of the property owners you serve. Use it to find an owner and manage the...
Users
Users is your directory of everyone with a login on the platform. Use it to add a user, set their...
Properties
Create and manage properties: details, listing content, units, screening, and settings.
Properties & Creating a Property
The Properties screen is your command view of every property on the platform. Use it to find a pr...
Property Overview
Open a property to reach everything about it in one place. The overview shows the property's key ...
Details & Ownership
This is where you set who owns a property and its core facts. 📸 Screenshot: the property basic de...
Listing Content
Listing content is everything an applicant sees about a property. Set it here so the public listi...
Units & Unit Types
A property's homes are set up as units and unit types. Unit types set the price bands; units are ...
Questionnaire Scoring
Each property has its own questionnaire scoring — the points that decide how applicants rank. Thi...
Listing Page Content Review
When an owner submits their property content, you review it here before it goes live. This is the...
Scoring Review
Scoring Review is where you approve the scoring changes owners make. When an owner edits their po...
Billing
Billing shows how owners are enrolled and what they pay. Use it to track revenue and spot owners ...
Reports
Reports is where you pull the numbers you need about the platform. Each report covers one area, a...
Settings
Platform-wide settings: neighborhoods, unit types, resident benefits, publish rules, housing laws...
Settings
Settings holds the platform-wide defaults that shape every property and listing. Set them once he...
Neighborhoods & Places
Neighborhoods are the locations your properties sit in. Set them up so listings show the right ar...
Unit Types
Unit Types is the master list of unit-type labels every property draws from. Set them here so all...
Publish Requirements
Publish Requirements set what a property must have before it can go live. Turn a requirement on t...
Housing Laws
Housing Laws is where you manage the housing laws LeaseOps applies. These laws keep screening com...
Master Questionnaire
The Master Questionnaire is the scoring rubric every property starts from. Set the master rules h...
AI Compliance
AI Compliance is the record of how LeaseOps uses AI in screening. It keeps AI reviews and their t...
Resident Benefits
Resident Benefits is the master list of benefits owners can switch on for their listings. Set the...
Messages
Messages is where the LeaseOps team talks with owners and applicants. Every conversation is a thr...
Profile
Profile is where you manage your own admin account and keep your sign-in secure. Each card shows ...
About & Help
What this portal is, common questions, troubleshooting, and policies.
Overview
The Admin Portal is the LeaseOps team's control center. From here you manage owners, properties, ...
FAQ
Short answers to the questions the team asks most. Where do I start each day? The Admin Dashboard...
Troubleshooting
Common problems and how to fix them. An owner's change hasn't taken effect It is likely still in ...
Policies
The rules that govern how the team approves and publishes. Owner changes are reviewed before they...