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Settings
Platform-wide settings: neighborhoods, unit types, resident benefits, publish rules, housing laws, the master questionnaire, and AI compliance.
Settings
Settings holds the platform-wide defaults that shape every property and listing. Set them once here, and they apply across LeaseOps. 📸 Screenshot: the Settings hub. What Settings holds The settings sit in tiles, grouped into three sections. Select a tile to op...
Neighborhoods & Places
Neighborhoods are the locations your properties sit in. Set them up so listings show the right area and nearby places. 📸 Screenshot: the Neighborhoods list. Neighborhoods The list shows each neighborhood with its City, State, how many Properties it holds, its ...
Unit Types
Unit Types is the master list of unit-type labels every property draws from. Set them here so all properties use the same names. 📸 Screenshot: the Unit Types list. Read the list The list shows each unit type with its Bedrooms count, its Status, and Actions to ...
Publish Requirements
Publish Requirements set what a property must have before it can go live. Turn a requirement on to make it a gate; turn it off to let properties publish without it. 📸 Screenshot: the Publish Requirements screen. Set your requirements The requirements are group...
Housing Laws
Housing Laws is where you manage the housing laws LeaseOps applies. These laws keep screening compliant across properties. 📸 Screenshot: the Housing Laws screen. Manage the laws Add, edit, or review each housing law from this screen. The laws you set here feed...
Master Questionnaire
The Master Questionnaire is the scoring rubric every property starts from. Set the master rules here, and each property inherits them until it customizes its own. 📸 Screenshot: the Master Questionnaire Scoring screen. Choose a profile The rubric is set per que...
AI Compliance
AI Compliance is the record of how LeaseOps uses AI in screening. It keeps AI reviews and their training examples in one place, so your process stays accountable. 📸 Screenshot: the AI Compliance screen. What it holds Reviews — the AI reviews on the record. Tra...
Resident Benefits
Resident Benefits is the master list of benefits owners can switch on for their listings. Set them here so every owner picks from the same set. 📸 Screenshot: the Resident Benefits list. Add or edit a benefit Add a benefit and set: Description — what the benefi...
Messages
Messages is where the LeaseOps team talks with owners and applicants. Every conversation is a thread, so replies stay together. 📸 Screenshot: the admin inbox. Find a conversation Your threads sit in a list, grouped so the important ones surface first: Unread —...
Profile
Profile is where you manage your own admin account and keep your sign-in secure. Each card shows a status, so you can see what needs attention. 📸 Screenshot: the Profile hub. General General Information Keep your name and contact details current. Select Genera...
Owner Portal
Documentation for property owners using the Owner Portal.
Renter Portal
Documentation for applicants using the Renter Portal.
Admin Portal
Documentation for the LeaseOps team using the Admin Portal.
Tenant Site
Documentation for the public Tenant Site.
About the Tenant Site
The Tenant Site is the public website where people find a home and start applying. It is the front door to LeaseOps for anyone who does not yet have an account. 📸 Screenshot: a public property listing. Who uses it Prospective applicants — the public. They arri...
About & Help
What this portal is, common questions, troubleshooting, and policies.
About & Help
What this portal is, common questions, troubleshooting, and policies.