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This is where you decide how much each answer matters. The points you set here shape every applicant's score, so it is the heart of your screening. 📸 Screenshot: the Rules by question work surface. Narrow the list Three chips filter the questions, so you can f...

Preferences is where you tune one property. Every setting starts by following your portfolio, so a property works well from day one. Change only what this property needs to do differently. 📸 Screenshot: the Preferences hub. Follow the portfolio, or go your own...

Messages keeps all your conversations in one place. Talk with your LeaseOps team, admins, and applicants without leaving the portal. Each conversation is a thread. 📸 Screenshot: the Messages inbox. Find the right conversation Your threads sit in a list on the ...

Profile is where you manage your account and keep your sign-in secure. The settings sit in two groups — General and Security — and each card shows a status, such as UP TO DATE or RECOMMENDED, so you can see what needs attention. 📸 Screenshot: the Profile hub. ...

Welcome to LeaseOps Documentation LeaseOps helps multifamily property owners pre-qualify applicants, stay compliant with housing laws, and fill vacancies with confidence. Choose a portal below to get started. 🏠  Own...

The Dashboard is your home base. It keeps every home you applied to in one place, so you can track your progress and pick up where you left off. 📸 Screenshot: the Renter Dashboard. See where you stand Four cards give you the quick numbers. Card Tells you Total...

Applying for a home with LeaseOps follows five simple steps. This page shows the whole path, so you know what comes next. 📸 Screenshot: a property in the Marketplace. The five steps Find a home. Open the Marketplace, search, and select Apply on a unit you like...

The Marketplace is where you find a home. Browse the available properties, open the one you like, and start your application. 📸 Screenshot: the Marketplace property list. Find a property Type in the Search Properties box to filter the list by name. If nothing ...

The questionnaire is how you pre-qualify for a home. You answer the property's questions, and the owner uses your answers to see if you are a good match. Answer honestly — your responses shape your result. 📸 Screenshot: the questionnaire for a property. Answer...

Your application is the full record you send to the owner. This screen shows what you submitted and where it stands. 📸 Screenshot: your application. Read your application The page shows your application details for the property. Review it to check your informa...

Documents keeps your applications and files in one place, grouped by property. Use it to open a questionnaire, view an application, or jump to your screening. 📸 Screenshot: the Documents screen. Find your files Your items are grouped by property. Each property...

A background check is the screening step of your application. It confirms your history so the owner can move forward. This page shows where your report stands and what is left to do. 📸 Screenshot: the Background Check screen. What we check Your report covers f...

Payments is your record of everything you paid through LeaseOps, with a receipt for each one. Use it to check a charge or confirm a payment went through. 📸 Screenshot: the Payments list. Read your payments Your payments sit in a table. Each row is one payment....

Messages is where you talk with the LeaseOps team about your applications. Each conversation is a thread, so replies stay together in one place. 📸 Screenshot: the Messages inbox. Find a conversation Your threads sit in a list, grouped so the important ones sur...

Profile is where you manage your account and keep your sign-in secure. The settings sit in two groups — General and Security — and each card shows a status, such as UP TO DATE or RECOMMENDED, so you can see what needs attention. 📸 Screenshot: the Profile hub. ...