FAQ

Short answers to the questions applicants ask most.

How do I apply for a home?

Find a property in the Marketplace and select Apply. Then answer the questionnaire and send your application. See How Applying Works.

Why do I have to pay a fee?

The background check has a one-time fee. You pay it so your screening can run. See Background Check.

Can I finish my application later?

Yes. Your answers are saved. Open your Renter Dashboard and select Resume on the item you started.

Can I apply to more than one property?

Yes. Apply to as many as you like. Each application is tracked on your Dashboard.

How do I know where my application stands?

Your Renter Dashboard shows every application, and each application shows its status. See Your Application.

Where are my documents?

Your files are grouped by property under Documents.