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When an owner submits their property content, you review it here before it goes live. This is the admin side of the owner's onboarding worksheet. 📸 Screenshot: the listing page content review. Request the content You start the process by asking the owner for t...

Scoring Review is where you approve the scoring changes owners make. When an owner edits their portfolio-level questionnaire scoring rules, the change waits here until you decide. 📸 Screenshot: the Scoring Review queue. Read the queue The queue lists each chan...

Billing shows how owners are enrolled and what they pay. Use it to track revenue and spot owners who are past due. 📸 Screenshot: the Billing screen. See the numbers Four cards give you the health of enrollment at a glance. Card Tells you Total Enrolled How man...

Reports is where you pull the numbers you need about the platform. Each report covers one area, and you can export what you find. 📸 Screenshot: the Reports screen. The reports Report Covers Special Offers Report The offers running across properties Unresolvabl...

Settings holds the platform-wide defaults that shape every property and listing. Set them once here, and they apply across LeaseOps. 📸 Screenshot: the Settings hub. What Settings holds The settings sit in tiles, grouped into three sections. Select a tile to op...

Neighborhoods are the locations your properties sit in. Set them up so listings show the right area and nearby places. 📸 Screenshot: the Neighborhoods list. Neighborhoods The list shows each neighborhood with its City, State, how many Properties it holds, its ...

Unit Types is the master list of unit-type labels every property draws from. Set them here so all properties use the same names. 📸 Screenshot: the Unit Types list. Read the list The list shows each unit type with its Bedrooms count, its Status, and Actions to ...

Publish Requirements set what a property must have before it can go live. Turn a requirement on to make it a gate; turn it off to let properties publish without it. 📸 Screenshot: the Publish Requirements screen. Set your requirements The requirements are group...

Housing Laws is where you manage the housing laws LeaseOps applies. These laws keep screening compliant across properties. 📸 Screenshot: the Housing Laws screen. Manage the laws Add, edit, or review each housing law from this screen. The laws you set here feed...

The Master Questionnaire is the scoring rubric every property starts from. Set the master rules here, and each property inherits them until it customizes its own. 📸 Screenshot: the Master Questionnaire Scoring screen. Choose a profile The rubric is set per que...

AI Compliance is the record of how LeaseOps uses AI in screening. It keeps AI reviews and their training examples in one place, so your process stays accountable. 📸 Screenshot: the AI Compliance screen. What it holds Reviews — the AI reviews on the record. Tra...

Resident Benefits is the master list of benefits owners can switch on for their listings. Set them here so every owner picks from the same set. 📸 Screenshot: the Resident Benefits list. Add or edit a benefit Add a benefit and set: Description — what the benefi...

Messages is where the LeaseOps team talks with owners and applicants. Every conversation is a thread, so replies stay together. 📸 Screenshot: the admin inbox. Find a conversation Your threads sit in a list, grouped so the important ones surface first: Unread —...

Profile is where you manage your own admin account and keep your sign-in secure. Each card shows a status, so you can see what needs attention. 📸 Screenshot: the Profile hub. General General Information Keep your name and contact details current. Select Genera...

The Tenant Site is the public website where people find a home and start applying. It is the front door to LeaseOps for anyone who does not yet have an account. 📸 Screenshot: a public property listing. Who uses it Prospective applicants — the public. They arri...

The Owner Portal is where property owners run their rental pipeline with LeaseOps. You onboard a property, set how applicants are screened, review who applies, and keep your listing current. Who uses it Property owners and their teams. One owner can have sever...

Short answers to the questions owners ask most. How do I add a property? You do not build one from scratch. The LeaseOps team invites you by email, and you complete the onboarding worksheet. See Adding a Property. Why isn't my scoring change live yet? Scoring ...

Common problems and how to fix them. A worksheet section won't submit Fill every required field in the section. Watch the save bar. Wait until it reads "All changes saved." Then select Submit for review. See Adding a Property. My property isn't live yet Check ...