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The questionnaire is how you pre-qualify for a home. You answer the property's questions, and the owner uses your answers to see if you are a good match. Answer honestly — your responses shape your result. 📸 Screenshot: the questionnaire for a property. Answer...

Your application is the full record you send to the owner. This screen shows what you submitted and where it stands. 📸 Screenshot: your application. Read your application The page shows your application details for the property. Review it to check your informa...

Documents keeps your applications and files in one place, grouped by property. Use it to open a questionnaire, view an application, or jump to your screening. 📸 Screenshot: the Documents screen. Find your files Your items are grouped by property. Each property...

A background check is the screening step of your application. It confirms your history so the owner can move forward. This page shows where your report stands and what is left to do. 📸 Screenshot: the Background Check screen. What we check Your report covers f...

Payments is your record of everything you paid through LeaseOps, with a receipt for each one. Use it to check a charge or confirm a payment went through. 📸 Screenshot: the Payments list. Read your payments Your payments sit in a table. Each row is one payment....

Messages is where you talk with the LeaseOps team about your applications. Each conversation is a thread, so replies stay together in one place. 📸 Screenshot: the Messages inbox. Find a conversation Your threads sit in a list, grouped so the important ones sur...

Profile is where you manage your account and keep your sign-in secure. The settings sit in two groups — General and Security — and each card shows a status, such as UP TO DATE or RECOMMENDED, so you can see what needs attention. 📸 Screenshot: the Profile hub. ...

The Dashboard is your starting point each day. It shows what needs the LeaseOps team's attention across the whole platform — unread messages, contact requests, and owner changes waiting for review. 📸 Screenshot: the Admin Dashboard. Today's counts Five cards c...

People is your directory for everyone on the platform — applicants, owners, and users. Use it to find a person or a record and open it. 📸 Screenshot: the People directory. What the directory holds The screen groups people into tiles. Select a tile to open its ...

This is where you track everyone applying across the platform. The work is split into lists, so you can focus on one type at a time. 📸 Screenshot: an admin applicant list. The lists List Holds Applicants Everyone applying — "Manage and view all applicants" Que...

Owners is your directory of the property owners you serve. Use it to find an owner and manage their account, users, properties, and billing. 📸 Screenshot: the Owners list. Read the list The table covers owners across every region. Column Shows Owner Name The c...

Users is your directory of everyone with a login on the platform. Use it to add a user, set their roles, and check their account. 📸 Screenshot: the Users list. Read the list Column Shows Email The user's sign-in email Relationship How the user is tied to the p...

The Properties screen is your command view of every property on the platform. Use it to find a property or add a new one. 📸 Screenshot: the Properties list. Find a property Type in the search box to filter the list. The table shows each property with its Neigh...

Open a property to reach everything about it in one place. The overview shows the property's key facts and links to each part you can edit. 📸 Screenshot: the property overview. The key facts The overview shows the property at a glance: Property Name Contact Nu...

This is where you set who owns a property and its core facts. 📸 Screenshot: the property basic details. Basic details Set the property's fundamentals. Required fields are marked. Property name Owner Property Ownership Visibility — set the property Public when ...

Listing content is everything an applicant sees about a property. Set it here so the public listing looks right. 📸 Screenshot: a property's listing content. Amenities Add the amenities the property offers. You can add a custom amenity, or remove one you no lon...

A property's homes are set up as units and unit types. Unit types set the price bands; units are the individual homes. 📸 Screenshot: the property units. Unit types A unit type is a floor plan with a price range. Add one and set: Min Price and Max Price — the p...

Each property has its own questionnaire scoring — the points that decide how applicants rank. This is the admin view of the same rules owners set. 📸 Screenshot: the property questionnaire scoring. Set the rules Set the points for each answer, the pass score, a...