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Preferences

Preferences is where you tune one property. Every setting starts by following your portfolio, so a property works well from day one. Change only what this property needs to do differently.

📸 Screenshot: the Preferences hub.

Follow the portfolio, or go your own way

A tile with an Inherited from portfolio settings badge is using the shared value. Leave it to stay in step with the portfolio, or open it to give this property its own value. For how inheritance works, see Portfolio Overview.

Finish onboarding to unlock listing tiles

Some listing tiles stay locked until you finish onboarding. A locked tile shows a lock icon and reads "Finish onboarding before editing this section here." Open On-Board Property to finish. See Adding a Property.

Edit a setting

Each setting is a tile, grouped into four sections. Select a tile, make your change, and save it in the editor.

01 / General — who your applicants are.

Tile Set
Income & Assistance The income levels and assistance you accept

02 / Property Listing Page — what applicants see on the listing.

Tile Set
Amenities The amenities you show applicants
Animal Policy Your pet rules, in your own words
Call-to-action Buttons The labels and style of your listing buttons
On-Board Property Photos, copy, and details for your listing
Resident Benefits The benefits you include with a lease
Units Presentation How your units appear on the public listing

03 / Questionnaire — how you screen and score.

Tile Set
Assistance Animals Your ESA and service animal policies
Payment Requirements The payment methods you accept
Questionnaire Scoring Rules The points each questionnaire section carries

For the scoring rules, see Rules by Question.

04 / Service Terms — your commercial terms.

Tile Set
Advertising Your advertising limits
Billing & Payment Invoicing, payment schedules, and billing terms
Enrolled Units The units listed under LeaseOps service
Lease Template Your lease document