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Overview & Inheritance

Scoring is how LeaseOps ranks your applicants for you. You decide what a strong applicant looks like — the bar to clear, the score to start from, and the points each answer earns. LeaseOps then scores every applicant the same way, so your decisions stay fair and consistent.

📸 Screenshot: the Questionnaire Scoring Rules screen.

Decide where a rule applies

You set scoring at one of two levels. Choose the level that matches how much you want to reuse.

  • Portfolio — one shared rulebook. Every property follows it. Best when your properties screen the same way.
  • Property — a rulebook for one property. Best when a property needs its own approach.

A property follows the portfolio's scoring by default. While it does, the screen tells you so, and gives you two moves:

  • Edit shared scoring in Portfolio Settings — change the rules for every following property at once.
  • Customise for this property — give this one property its own rules.

If a property already has its own rules, you can Re-inherit to drop them and follow the portfolio again.

Expect a review

Your scoring changes may go to LeaseOps before they take effect. A banner shows where they stand:

  • Pending — we are reviewing. The changes are not live yet.
  • Rejected — we could not approve a change. The banner explains why, so you can fix it.

Where to go next

  • Pass Score & Starting Points — set the bar and the starting score.
  • Rules by Question — set the points for each answer.