Messages

Messages keeps all your conversations in one place. Talk with your LeaseOps team, admins, and applicants without leaving the portal. Each conversation is a thread.

📸 Screenshot: the Messages inbox.

Find the right conversation

Your threads sit in a list on the left, grouped so the important ones surface first:

• Unread — threads with new replies waiting for you.
• This week — recent threads.
• Open threads — everything else still open.

Looking for one thread? Search by name, unit, or message text.

A brand-new inbox reads "No conversations yet."

Start a conversation

1. Select New message.
2. In Recipient, search by name or email. You can reach an admin, an owner, or an applicant.
3. Choose the Property the message is about, so the thread has context.
4. Type your note and send it.

Reply and share files

1. Open a thread.
2. Type your reply in the box at the bottom.
3. To send a file, select Attach file.
4. Select Send.

An empty thread reads "No messages yet. Start the conversation."