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Adding a Property

Owner Portal Getting Started

You add a property by filling in its onboarding worksheet. The LeaseOps team invites you by email. You upload photos and details. Your answers build the property's public listing page. You do not build a property from a blank form. You complete the worksheet w...

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Dashboards

Owner Portal Getting Started

You have two dashboards. Each answers a different question. The Portfolio Dashboard answers "How is my whole portfolio doing, and what needs me?" The Property Dashboard answers "How is this one property doing?" Open each from the sidebar. Dashboard How to open...

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Portfolio Overview

Owner Portal Portfolio

A portfolio groups your properties and the settings they share. Set a rule once for the portfolio, and every property follows it. This saves you from setting up each property from scratch. You work with your portfolio through two screens: Portfolio Settings — ...

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Portfolio Settings

Owner Portal Portfolio

Set the rules your properties share, all in one place. Every following property picks up what you set here, so you avoid repeating the same work across properties. 📸 Screenshot: the Portfolio Settings hub. Rename your portfolio The portfolio name appears in th...

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Properties

Owner Portal Portfolio

See every property in your portfolio in one list, and tell at a glance which ones follow your shared rules and which have their own. 📸 Screenshot: the Properties roster. Read the roster Each row is one property. The columns tell you its state. Column Tells you...

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Applicants Dashboard

Owner Portal Applicants

This is where you keep applicant work moving. See what is waiting across your properties, then jump straight to the list you need. 📸 Screenshot: the Applicants Dashboard. See what is waiting Four cards count the work in front of you, so you know where to start...

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Reviewing an Applicant

Owner Portal Applicants

Open an applicant to make a decision. This page gathers everything you need — their answers, their score, and their documents — so you can accept or decline with confidence. 📸 Screenshot: an applicant detail page. Judge the applicant Score — how the applicant ...

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Laws & Scoring

Owner Portal

Laws & Scoring is a quick way into your scoring tools for one property. It does not hold settings itself; it points you to the screen that does. 📸 Screenshot: the Laws & Scoring hub. The shortcut The screen offers a shortcut card. Select it to open the tool. C...

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Overview & Inheritance

Owner Portal Questionnaire & Scoring Settings

Scoring is how LeaseOps ranks your applicants for you. You decide what a strong applicant looks like — the bar to clear, the score to start from, and the points each answer earns. LeaseOps then scores every applicant the same way, so your decisions stay fair a...

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Pass Score & Starting Points

Owner Portal Questionnaire & Scoring Settings

Two settings frame every applicant's score: the score they must reach, and the score they begin with. Set these first, then tune the per-question points. 📸 Screenshot: the outcome band (Pass score, Starting points, Tenant Screening Document). Set the bar with ...

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Rules by Question

Owner Portal Questionnaire & Scoring Settings

This is where you decide how much each answer matters. The points you set here shape every applicant's score, so it is the heart of your screening. 📸 Screenshot: the Rules by question work surface. Narrow the list Three chips filter the questions, so you can f...

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Preferences

Owner Portal

Preferences is where you tune one property. Every setting starts by following your portfolio, so a property works well from day one. Change only what this property needs to do differently. 📸 Screenshot: the Preferences hub. Follow the portfolio, or go your own...

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Messages

Owner Portal

Messages keeps all your conversations in one place. Talk with your LeaseOps team, admins, and applicants without leaving the portal. Each conversation is a thread. 📸 Screenshot: the Messages inbox. Find the right conversation Your threads sit in a list on the ...

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Profile

Owner Portal

Profile is where you manage your account and keep your sign-in secure. The settings sit in two groups — General and Security — and each card shows a status, such as UP TO DATE or RECOMMENDED, so you can see what needs attention. 📸 Screenshot: the Profile hub. ...

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Renter Dashboard

Renter Portal Getting Started

The Dashboard is your home base. It keeps every home you applied to in one place, so you can track your progress and pick up where you left off. 📸 Screenshot: the Renter Dashboard. See where you stand Four cards give you the quick numbers. Card Tells you Total...

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How Applying Works

Renter Portal Getting Started

Applying for a home with LeaseOps follows five simple steps. This page shows the whole path, so you know what comes next. 📸 Screenshot: a property in the Marketplace. The five steps Find a home. Open the Marketplace, search, and select Apply on a unit you like...

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Marketplace

Renter Portal

The Marketplace is where you find a home. Browse the available properties, open the one you like, and start your application. 📸 Screenshot: the Marketplace property list. Find a property Type in the Search Properties box to filter the list by name. If nothing ...

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The Questionnaire

Renter Portal Applying

The questionnaire is how you pre-qualify for a home. You answer the property's questions, and the owner uses your answers to see if you are a good match. Answer honestly — your responses shape your result. 📸 Screenshot: the questionnaire for a property. Answer...

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