# Getting Started

Your home base as a renter, and how applying works.

# Renter Dashboard

The Dashboard is your home base. It keeps every home you applied to in one place, so you can track your progress and pick up where you left off.

> 📸 Screenshot: the Renter Dashboard.

## See where you stand

Four cards give you the quick numbers.

| Card | Tells you |
|------|-----------|
| Total Applications | How many applications you have in total |
| Applications in Process | How many are still moving forward |
| Pending Applications | How many are waiting on a decision |
| Questionnaires | How many pre-qualification questionnaires you submitted |

## Pick up where you left off

Two lists show your recent work:

- **Recent Applications** — your latest applications. Select **Resume** to finish one, or **View** to open it.
- **Recent Questionnaires** — your latest questionnaires. Select **Resume** or **Continue** to keep going.

## Just getting started?

When you have nothing yet, the Dashboard reads **"No applications found"** and **"No questionnaires found."** Select **Browse Marketplace** to find a home and begin. See [Marketplace](/books/renter-portal/page/marketplace).

# How Applying Works

Applying for a home with LeaseOps follows five simple steps. This page shows the whole path, so you know what comes next.

> 📸 Screenshot: a property in the Marketplace.

## The five steps

1. **Find a home.** Open the **Marketplace**, search, and select **Apply** on a unit you like. See [Marketplace](/books/renter-portal/page/marketplace).
2. **Pre-qualify.** Answer the property's **questionnaire**. Your answers help the owner see if you are a good match. See [The Questionnaire](/books/renter-portal/page/the-questionnaire).
3. **Apply.** Complete and send your **application**. See [Your Application](/books/renter-portal/page/your-application).
4. **Get screened.** Pass a **background check** — credit, criminal, eviction, and identity. A fee applies. See [Background Check](/books/renter-portal/page/background-check).
5. **Track and pay.** Follow your progress on the **Dashboard**, pay any fees under **Payments**, and talk to the team in **Messages**.

## Where to see your progress

- Your **Dashboard** shows every application and questionnaire.
- **Documents** keeps your files, grouped by property.
- **Messages** is where the LeaseOps team reaches you.

You can pause at most steps and pick up later. Unfinished items show a **Resume** button on your Dashboard.