Getting Started
Your home base as a renter, and how applying works.
Renter Dashboard
The Dashboard is your home base. It keeps every home you applied to in one place, so you can track your progress and pick up where you left off.
📸 Screenshot: the Renter Dashboard.
See where you stand
Four cards give you the quick numbers.
| Card | Tells you |
|---|---|
| Total Applications | How many applications you have in total |
| Applications in Process | How many are still moving forward |
| Pending Applications | How many are waiting on a decision |
| Questionnaires | How many pre-qualification questionnaires you submitted |
Pick up where you left off
Two lists show your recent work:
- Recent Applications — your latest applications. Select Resume to finish one, or View to open it.
- Recent Questionnaires — your latest questionnaires. Select Resume or Continue to keep going.
Just getting started?
When you have nothing yet, the Dashboard reads "No applications found" and "No questionnaires found." Select Browse Marketplace to find a home and begin. See Marketplace.
How Applying Works
Applying for a home with LeaseOps follows five simple steps. This page shows the whole path, so you know what comes next.
📸 Screenshot: a property in the Marketplace.
The five steps
- Find a home. Open the Marketplace, search, and select Apply on a unit you like. See Marketplace.
- Pre-qualify. Answer the property's questionnaire. Your answers help the owner see if you are a good match. See The Questionnaire.
- Apply. Complete and send your application. See Your Application.
- Get screened. Pass a background check — credit, criminal, eviction, and identity. A fee applies. See Background Check.
- Track and pay. Follow your progress on the Dashboard, pay any fees under Payments, and talk to the team in Messages.
Where to see your progress
- Your Dashboard shows every application and questionnaire.
- Documents keeps your files, grouped by property.
- Messages is where the LeaseOps team reaches you.
You can pause at most steps and pick up later. Unfinished items show a Resume button on your Dashboard.