Preferences

Preferences is where you tune one property. Every setting starts by following your portfolio, so a property works well from day one. Change only what this property needs to do differently.
📸 Screenshot: the Preferences hub.
Follow the portfolio, or go your own way
A tile with an Inherited from portfolio settings badge is using the shared value. Leave it to stay in step with the portfolio, or open it to give this property its own value. For how inheritance works, see Portfolio Overview.
Finish onboarding to unlock listing tiles
Some listing tiles stay locked until you finish onboarding. A locked tile shows a lock icon and reads "Finish onboarding before editing this section here." Open On-Board Property to finish. See Adding a Property.
Edit a setting
Each setting is a tile, grouped into four sections. Select a tile, make your change, and save it in the editor.
01 / General — who your applicants are.
Tile
Set
Income & Assistance
The income levels and assistance you accept
02 / Property Listing Page — what applicants see on the listing.
Tile
Set
Amenities
The amenities you show applicants
Animal Policy
Your pet rules, in your own words
Call-to-action Buttons
The labels and style of your listing buttons
On-Board Property
Photos, copy, and details for your listing
Resident Benefits
The benefits you include with a lease
Units Presentation
How your units appear on the public listing
03 / Questionnaire — how you screen and score.
Tile
Set
Assistance Animals
Your ESA and service animal policies
Payment Requirements
The payment methods you accept
Questionnaire Scoring Rules
The points each questionnaire section carries
For the scoring rules, see Rules by Question.
04 / Service Terms — your commercial terms.
Tile
Set
Advertising
Your advertising limits
Billing & Payment
Invoicing, payment schedules, and billing terms
Enrolled Units
The units listed under LeaseOps service
Lease Template
Your lease document