# Troubleshooting

Common problems and how to fix them.

## An owner's change hasn't taken effect

It is likely still in a review queue. Check the [Admin Dashboard](/books/admin-portal/page/admin-dashboard), [Scoring Review](/books/admin-portal/page/scoring-review), or the property's [Listing Page Content Review](/books/admin-portal/page/listing-page-content-review). A change is live only after it is approved.

## A property won't publish

Open [Publish Requirements](/books/admin-portal/page/publish-requirements). The screen shows which requirements the property has not met. Clear each one, then publish.

## An owner says their listing is missing content

Check the property's [Listing Page Content Review](/books/admin-portal/page/listing-page-content-review). If a section was rejected, it went back to the owner with feedback and needs resubmitting.

## I can't find a setting

Platform-wide rules live under [Settings](/books/admin-portal/page/settings). Property-specific settings live on the property itself. See [Property Overview](/books/admin-portal/page/property-overview).

## The review queue looks empty

When nothing is waiting, the Dashboard reads **"No portfolio changes are waiting for review."** That means you are caught up.