People
Manage applicants, owners, and platform users.

People
People is your directory for everyone on the platform — applicants, owners, and users. Use it to find a person or a record and open it.
📸 Screenshot: the People directory.
What the directory holds
The screen groups people into tiles. Select a tile to open its list.
Applicants — everyone applying for a home:
Questionnaires — submitted pre-qualification questionnaires.
Submitted Applications — completed applications.
Guest Card Applications — guest card entries.
Withdrawn Applications — applications that were pulled.
Owners — the property owners you serve. See Owners.
Users — the people with a login on the platform. See Users.
To work with applicants in detail, see Applicants.

Applicants
This is where you track everyone applying across the platform. The work is split into lists, so you can focus on one type at a time.
📸 Screenshot: an admin applicant list.
The lists
List
Holds
Applicants
Everyone applying — "Manage and view all applicants"
Questionnaires
Submitted pre-qualification questionnaires
Submitted Applications
Completed applications
Guest Card Applications
Guest card entries
Withdrawn Applications
Applications that were pulled
Contact Us Requests
Questions sent through the contact form
Work a list
Each list works the same way:
Search to find a person fast.
Filter by status where the list offers it.
Select Export to download the list (where available).
Open one applicant
Select a row to open the applicant. From there you can see their questionnaire and their application in full.
The Withdrawn list shows the applicant, email, property, and the date they withdrew.

Owners
Owners is your directory of the property owners you serve. Use it to find an owner and manage their account, users, properties, and billing.
📸 Screenshot: the Owners list.
Read the list
The table covers owners across every region.
Column
Shows
Owner Name
The company or owner name
Region
Where the owner operates
Users
How many users the owner has
Properties
How many properties the owner has
Billing
The owner's billing status
Add or edit an owner
Open an owner, or add a new one, and set their Company Details:
Company / Owner Name
Region
From an owner you reach their users, their properties, and their billing.

Users
Users is your directory of everyone with a login on the platform. Use it to add a user, set their roles, and check their account.
📸 Screenshot: the Users list.
Read the list
Column
Shows
Email
The user's sign-in email
Relationship
How the user is tied to the platform
Roles
The roles that set what the user can do
Email Verified
Whether the user confirmed their email
Actions
Edit the user
A user who is switched off shows an Inactive status.
Add or edit a user
Open a user, or add a new one, and set:
First Name and Last Name
Email
Relationships — how the user connects to owners or properties
Roles — what the user is allowed to do
Roles control access, so set them with care.