# Getting Started

The Admin Dashboard and how the LeaseOps team works the queues.

# Admin Dashboard

The Dashboard is your starting point each day. It shows what needs the LeaseOps team's attention across the whole platform — unread messages, contact requests, and owner changes waiting for review.

> 📸 Screenshot: the Admin Dashboard.

## Today's counts

Five cards count the work waiting for you. Each card is a shortcut — select one to open that queue.

| Card | Counts | Opens |
|------|--------|-------|
| Contact Us Requests | Applicant contact requests, with an "unanswered" tag | The contact-us queue |
| Property Owner Messages | Unread messages from owners | Messages from owners |
| Applicant Messages | Unread messages from applicants | Messages from applicants |
| Portfolio Reviews | Owner content changes waiting for review | The review queue |
| Publication Requests | Properties waiting to be published | The publication queue |

## Portfolio changes awaiting review

Below the counts is your main work queue: the owner changes that need a decision. A counter shows how many are **pending**.

- Use the **Queue** filter to narrow the list. Select **Everything** to see all pools.
- Select **Review** on an item to open it and decide.

When the queue is clear, it reads **"No portfolio changes are waiting for review."**

Related: to review owner scoring-rule changes, see **Scoring Review**.